Privacy Policy
When do we collect personal data?
We only collect transaction based data necessary to complete your order. To do this, we collect your data:
- When you visit our website to book workshops and events .
- When you book a workshop by phone or by email.
- When you contact us by email, phone or by direct message on social media with any product queries or customer service enquiries.
- When you win prize draws or competitions where we need to dispatch a prize.
- When you fill in any feedback or survey form, including entering a record in the accident book if any incident arises while visiting our shop.
What information do we hold?
- Details of any of your interactions with us by email will only be held for 6 months.
How and why do we use your personal data?
- To respond to your queries, offer technical advice and handle customer service complaints. We will hold this information and details of any correspondence for six months after the interaction. We do this in the interest of improving our service based on your experience.
- To send you emails which are necessary to inform you about our changes to the services we provide you. These service messages will not include any promotional content and do not require prior consent. If we do not use your personal data for these purposes, we would be unable to comply with our legal obligations.
- To comply with any legal obligations to share data with law enforcement.
If you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to provide some services you’ve asked for.
How we protect your personal data:
- We will treat your data with the utmost care and take all appropriate steps to protect it.
- Access to your personal data is password-protected. We do not hold any sensitive data such as card payment information.
Who do we share your personal data with?
We do not and have never bought, sold or exchanged any personal customer data with any third parties, however we sometimes need to share data with trusted third parties in order to deliver a service. We will never share your data with third parties for their own purposes. In the instance that we expand, reduce or sell the Limited Company Simply Salvaged Ltd or Margo and Evie Vintage Ltd this may involve the transfer of divisions or the whole business to new owners. If this happens, your personal data will, where relevant, be transferred to the new owner or controlling party, under the terms of this Privacy Notice. In order to keep your data safe and protect your privacy we provide only the information they need to perform their specific services that we cannot provide ourselves and they may only use your data for the exact purposes we specify in our contract with them.
Your rights
You are entitled to:
- have your data processed in a fair, lawful and transparent way.
- be informed about how your personal data is being used to deliver your order.
- access personal data we hold about you.
- require us to correct any mistakes in your personal data.
- require us to delete personal data.
- request that we transfer your personal data to you or another service provider in a simple, structured format.
- object at any time to processing of your personal data for direct marketing purposes.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes we will let you know but please regularly check this policy to ensure you are aware of the most updated version. This Privacy Policy was last updated on 27th June 2022. If you have any questions about this Privacy Policy or your rights under it please contact:
Address: margo&evie, Simply Salvaged Limited, Barn 3, Heart of the Shires Shopping Village, Watling Street, Northampton, NN7 4LB. Telephone: 01327 340010
E-mail: margoandevie@gmail.com
We are trading as Simply Salvaged Ltd (company number: 10833517 ) Our registered address is: Barn 3, Heart of the Shires Shopping Village, Watling Street, Northampton, NN7 4LB.
and
Margo and Evie Vintage Ltd (company number: 12395088 )
We are the controller of any personal data you submit to us.